WHAT IF SOMEONE WANTS TO CHOOSE CARE DESIGN NY BUT IT DOES NOT APPEAR THAT YOU ARE PROVIDING SERVICES IN THEIR COUNTY OF RESIDENCE?
OPWDD and DOH have determined that CCOs may provide services to individuals who are currently served by the CCOs affiliated MSC agencies in neighboring counties of the CCOs approved service area. Thus, if your MSC agency is affiliated with CDNY, then you may select them to provide services even if you do not see your county highlighted on our map.
Corporate Office Location
8 Southwoods Blvd
Albany, NY 12211
(518) 235 -1888
Care Design NY Emergency After Hours On-Call
Please only use number for urgent matters that cannot wait until the next business day.
The emergency after hours number will only be in operation after 5pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays. Please use our office lines during normal business hours.
Care Design NY Compliance Hotline
This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.