Care Design NY

Coverage Area

Map of New York State counties displaying regional Care Design NY zones
What if someone wants to choose Care Design NY, but it does not appear that you are a providing services in their county of residence?

The Office for People with Developmental Disabilities (OPWDD) and the Department of Health (DOH) have determined that Care Coordination Organizations (CCOs) may provide services to individuals who are currently served by the CCOs affiliated Medicaid Service Coordination (MSC) agencies in neighboring counties of the CCOs approved service area.

Thus, if your MSC agency is affiliated with CDNY, then you may select them to provide services even if you do not see your county highlighted on our map.


To receive more information or apply for services, please visit our Request Services page and contact the Care Coordinator closest to where you live.

Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design NY

Corporate Office

8 Southwoods Blvd
Suite 110
Albany, NY 12211

Care Design NY provides care cordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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