Making Supports Work

Individuals & Families

  • A care coordination organization that is driven by individual, family, and member input
  • A Care Manager who works for you and has no other conflict

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  • A place to transition MSCs as required by Conflict-Free Case Management (CFCM)
  • Access to a common HIT platform & care coordination system already developed by PHP

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Upcoming Events

Dates/Locations/Times of Care Coordination Organization Family Educational Forums

Care Design NY

  • Created by non-profit provider agencies with long rich histories of providing supports and services to people with intellectual and developmental disabilities in your community.
  • Committed to respecting and meeting the culturally and ethnically diverse values of the individuals and families we will support.
  • Developed a plan to transition the employment of the existing Medicaid Service Coordination (MSC) staff from our affiliated MSC providers effective on July 1, 2018 in order to maintain the continuation of their working relationship with the individuals and families they currently support.
  • A partner to the only managed care plan for people with intellectual and developmental disabilities in New York: Partners Health Plan (PHP)

Who Are We?

We are a Care Coordination Organization (CCO) that is driven by individual, family and provider input.

We will deliver care management services specifically designed to meet the needs of children and adults with IDD and their families. We will deliver services in thirty counties in New York State and remain committed to ensure that the staff who work for you remain right in your community.

We will ensure, by demonstrating in our everyday performance, that:

  • Individuals and families are at the center of all we do.
  • We work for individuals and families.
  • We value what individuals and families have to say.
  • We are focused on outcomes that meet individual needs.
  • We will be strong advocates and protect individuals’ rights.

Care Design New York will support you to design a plan to incorporate the services and supports important to you. Our care management services will build upon the foundation created by service coordination to create and deliver a more comprehensive coordination of services and supports for individuals.


Contact Us
Corporate Office Location
8 Southwoods Blvd
Suite 110
Albany, NY 12211
(518) 235 -1888

New York City Location
460 West 34th Street
12th floor
New York, NY 10001

Care Design NY Emergency After Hours On-Call Hotline

Please only use number for urgent matters that cannot wait until the next business day.

The hotline will only be in operation after 5pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays. Please use our office lines during normal business hours.

© 2017 Care Design New York