8 Southwoods Boulevard
Albany, NY 12211
Chairman of the Board
Chief Executive Officer
Chief Operating Officer
September 13, 2018
To Individuals and Families supported by Care Design NY:
We are honored that you have chosen Care Design NY (CDNY) as your Care Coordination Organization/Health Home.
Individuals and families are at the center of all we do at CDNY. The development of Individual/Family Regional advisory boards is essential to the operational direction and evaluation of the quality of CDNY services, in its efforts to achieve its organizational mission of assisting individuals with intellectual and/or developmental disabilities to get the supports and services they need to live a quality life.
We are currently in the process of forming an Individual/Family Advisory Board in your region. This will provide the opportunity for individuals and parents to directly engage and garner feedback from others we are supporting through care management services. Each Advisory Board will consist of 15 members that will actively participate in regularly scheduled meetings in the region.
The Advisory Boards will focus on several key areas including: the hiring, training and evaluating of the workforce; quality and metric development communication and outreach (including the educational system); and assisting CDNY in resolving regional issues and any other areas of topics determined by the Regional Board.
We welcome individuals/family members, who we support, to volunteer to serve on these Advisory Boards. Reasonable accommodations will be made as needed for individual and family Advisory Board members to maximize their attendance and participation.
Attached you will find materials, including a letter of introduction and brochure, for you to review regarding the development of the Advisory Boards.
I’d also like to introduce you to Danielle Wiltsie, CDNY’s Director of Individual, Family and Advocate Supports. Danielle, who began working at CDNY in August is excited about the work we will be doing together with individuals and families. Danielle will be another “go to” person at CDNY and will be coordinating the development of and support to all the Individual/Family Regional Advocacy Boards.
We welcome your involvement to guide us in our development and operation of our care coordination organization. Again, if you have interest in participation please either complete the on-line survey that will be located at this link https://www.surveymonkey.com/r/LNVJSRX or take the questionnaire below. Please complete the questionnaire by October 12, 2018.
If you have questions, in the meantime, you can reach Danielle at the email address above or by phone at 518-235-1888.
Thank you and we look forward to hearing from you.
Up to 7 Regional Boards covering Long Island; New York City; Hudson Valley; Capital District and North Country (15 board members each)
Living Arrangement (certified home, with family, on own)
Corporate Office Location
8 Southwoods Blvd
Albany, NY 12211
(518) 235 -1888
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