Family Forums

The leadership of Care Design NY wants to meet you in person, no matter what region of New York you live in. We recognize the importance of face to face communication, especially when it comes to the coordination of care for you and your loved one.

We are holding Family Forums in every region of our coverage area to bring you the latest information on the transition from medicaid service coordination to care coordination and eventually managed care.

Most importantly, we want to hear from you in these informal meetings. We want to know what is working for you, and how we can improve.


The agenda at our Family Forums is guided by a PowerPoint presentation. The most recent Family Forum presentation is available here.


2019 Family Forum




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Care Design NY

Emergency After Hours On-Call


Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline


This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Corporate Office
8 Southwoods Blvd
Suite 110
Albany, NY 12211

460 W 34th Street
12th Floor
New York, NY 10001

North Country
107 Hammond Lane
Plattsburgh, NY 12901

Long Island
1 Michael Avenue
Farmingdale, NY 11735

44 Court Street 
9th Floor
Brooklyn, NY 11201

Lower Hudson Valley
86 Main Street
3rd Floor 
Yonkers, NY 10701

Upper Hudson Valley
700 South Drive
Suite 204
Hopewell Junction, NY 12533

Capital Region
8 Southwoods Blvd
Suite 110
Albany, NY 12211

© 2019 Care Design NY. All Rights Reserved.