Get Involved

Who knows how to support individuals with intellectual and/or developmental disabilities and their families better than you!

Care Design NY welcomes your guidance in the development and operation of our care coordination organization. We recognize that your advice is essential for us to provide the best service possible to our members; your knowledge, gained through experience, is key.


Join the Individual & Family Advisory Board in your region or simply attend a meeting to voice your opinion. 

Why our members join the advisory boards:

  • To help clearly outline the link to managed care
  • To work collaboratively with Care Design NY staff in setting goals and evaluating progress
  • To work on specific initiatives like staff development and the compilation of comprehensive resources to facilitate the work of Care Managers
  • To foster strong relationships between Care Managers and families
  • To increase knowledge and demystify all those acronyms
  • To help immigrant families with language and social barriers to access to services
  • To promote employment after high school

If you have interest in participating, please contact Danielle Wiltsie, Director of Individual, Family & Advocate Supports at This email address is being protected from spambots. You need JavaScript enabled to view it.

Speak Up

If you have specific information or feedback you would like to bring to our attention, we want to hear from you. We suggest contacting your Regional Director via phone or email. In addition, you are always welcome to reach out to anyone on the Leadership Team with ideas or concerns.

When you are not sure who to talk to, or how to reach your Care Manager or a supervisor, call our main number in Albany (518) 235-1888. During regular business hours, the receptionist who answers our phone in Albany can help you figure out who you need to speak with, anywhere in our organization, and how to reach that person quickly.

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Corporate Office
8 Southwoods Blvd
Suite 110
Albany, NY 12211
(518) 235-1888

44 Court Street 
9th Floor
Brooklyn, NY 11201

460 W 34th Street
12th Floor
New York, NY 10001

Lower Hudson Valley
86 Main Street
3rd Floor 
Yonkers, NY 10701

North Country
107 Hammond Lane
Plattsburgh, NY 12901

Upper Hudson Valley
700 South Drive
Suite 204
Hopewell Junction, NY 12533

Long Island
1 Michael Avenue
Farmingdale, NY 11735

Capital Region
8 Southwoods Blvd
Suite 110
Albany, NY 12211

© 2019 Care Design New York