Regional Care Management

Care Manager Directors and Leadership
Map of New York State counties displaying regional Care Design NY zones

North Country

  • St. Lawrence
  • Franklin County
  • Clinton County
  • Hamilton County
  • Essex County
Regional Director
Sara Stone
Cell: (518) 573-0130
Office: (518) 219-0007 x701300
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region 1

  • Warren County
  • Fulton County
  • Montgomery County
  • Saratoga County (Northern)
  • Washington County
  • Schenectady County
Regional Director
Carrie Wood
Cell: (518) 796-6947
Office: (518) 235-1888 x121325
This email address is being protected from spambots. You need JavaScript enabled to view it.

Capital Region 2

  • Saratoga County (Southern)
  • Schoharie County
  • Albany County
  • Rensselaer County
  • Columbia County
Regional Director
Charlotte Mosso
Cell: (518) 573-8459
Office: (518) 235-1888 x101325
This email address is being protected from spambots. You need JavaScript enabled to view it.

Upper Hudson Valley

  • Green County
  • Ulster County
  • Sullivan County
  • Orange County
  • Dutchess County
  • Putnam County
Regional Director
Margaret Winkler-Hoffmann
Cell: (518) 573-0961
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lower Hudson Valley

  • Rockland County
  • Westchester County
Regional Director
Jane Greer-Fried
Cell: (914) 584-0956
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island

  • Nassau County
  • Suffolk County
Regional Director
Luisa Eusse-Roche
Cell: (518) 573-0546
Office: (516) 531-7579 x301040
This email address is being protected from spambots. You need JavaScript enabled to view it.

Long Island

  • Nassau County
  • Suffolk County
Regional Director
Luisa Eusse-Roche
Cell: (518) 573-0546
Office: (516) 531-7579 x301040
This email address is being protected from spambots. You need JavaScript enabled to view it.

Bronx

Regional Director
Anna Quinones-Brown
Cell: (518) 573-8792
Office: (646) 491-6497 x201325
This email address is being protected from spambots. You need JavaScript enabled to view it.

Queens

Regional Director
Laura McCaffrey
Cell: (518) 573-9972
Office: (646) 491-6497 x200011
This email address is being protected from spambots. You need JavaScript enabled to view it.

Brooklyn

Regional Director
Melisa Giuffra
Cell: (518) 573-7426
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC & Staten Island

Regional Director
Rachel Plakstis
Cell: (518) 708-5304
Office: (646) 491-6497 x201500
This email address is being protected from spambots. You need JavaScript enabled to view it.

NYC & Staten Island

Regional Director
Rachel Plakstis
Cell: (518) 708-5304
Office: (646) 491-6497 x201500
This email address is being protected from spambots. You need JavaScript enabled to view it.
  • North Country

    • St. Lawrence
    • Franklin County
    • Clinton County
    • Hamilton County
    • Essex County
    Regional Director
    Sara Stone
    Cell: (518) 573-0130
    Office: (518) 219-0007 x701300
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Capital Region 1

    • Warren County
    • Fulton County
    • Montgomery County
    • Saratoga County (Northern)
    • Washington County
    • Schenectady County
    Regional Director
    Carrie Wood
    Cell: (518) 796-6947
    Office: (518) 235-1888 x121325
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Capital Region 2

    • Saratoga County (Southern)
    • Schoharie County
    • Albany County
    • Rensselaer County
    • Columbia County
    Regional Director
    Charlotte Mosso
    Cell: (518) 573-8459
    Office: (518) 235-1888 x101325
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Upper Hudson Valley

    • Green County
    • Ulster County
    • Sullivan County
    • Orange County
    • Dutchess County
    • Putnam County
    Regional Director
    Margaret Winkler-Hoffmann
    Cell: (518) 573-0961
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Lower Hudson Valley

    • Rockland County
    • Westchester County
    Regional Director
    Jane Greer-Fried
    Cell: (914) 584-0956
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Long Island

    • Nassau County
    • Suffolk County
    Regional Director
    Luisa Eusse-Roche
    Cell: (518) 573-0546
    Office: (516) 531-7579 x301040
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Long Island

    • Nassau County
    • Suffolk County
    Regional Director
    Luisa Eusse-Roche
    Cell: (518) 573-0546
    Office: (516) 531-7579 x301040
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Bronx

    Regional Director
    Anna Quinones-Brown
    Cell: (518) 573-8792
    Office: (646) 491-6497 x201325
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Queens

    Regional Director
    Laura McCaffrey
    Cell: (518) 573-9972
    Office: (646) 491-6497 x200011
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Brooklyn

    Regional Director
    Melisa Giuffra
    Cell: (518) 573-7426
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • NYC & Staten Island

    Regional Director
    Rachel Plakstis
    Cell: (518) 708-5304
    Office: (646) 491-6497 x201500
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • NYC & Staten Island

    Regional Director
    Rachel Plakstis
    Cell: (518) 708-5304
    Office: (646) 491-6497 x201500
    This email address is being protected from spambots. You need JavaScript enabled to view it.
Click (+) Icons to Expand Map Information
How to contact your
Regional Directors
North Country
Sara Stone
Cell: (518) 573-0130
Office: (518) 219-0007 x701300
This email address is being protected from spambots. You need JavaScript enabled to view it.
Capital Region 1
Carrie Wood
Cell: (518) 796-6947
Office: (518) 235-1888 x121325
This email address is being protected from spambots. You need JavaScript enabled to view it.
Capital Region 2
Charlotte Mosso
Cell: (518) 573-8459
Office: (518) 235-1888 x101325
This email address is being protected from spambots. You need JavaScript enabled to view it.
Upper Hudson Valley
Margaret Winkler-Hoffmann
Cell: (518) 573-0961
This email address is being protected from spambots. You need JavaScript enabled to view it.
Lower Hudson Valley
Jane Greer-Fried
Cell: (914) 584-0956
This email address is being protected from spambots. You need JavaScript enabled to view it.
Bronx
Anna Quinones-Brown
Cell: (518) 573-8792
Office: (646) 491-6497 x201325
This email address is being protected from spambots. You need JavaScript enabled to view it.
Brooklyn
Melisa Giuffra
Cell: (518) 573-7426
This email address is being protected from spambots. You need JavaScript enabled to view it.
Queens
Laura McCaffrey
Cell: (518) 573-9972
Office: (646) 491-6497 x200011
This email address is being protected from spambots. You need JavaScript enabled to view it.
NYC & Staten Island
Rachel Plakstis
Cell: (518) 708-5304
Office: (646) 491-6497 x201500
This email address is being protected from spambots. You need JavaScript enabled to view it.
Long Island
Luisa Eusse-Roche
Cell: (518) 573-0546
Office: (516) 531-7579 x301040
This email address is being protected from spambots. You need JavaScript enabled to view it.

Care Management

Leadership Team

Megan O'Connor

VP of Care Management
Office: (518) 235-1888 x101000
Cell:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Danielle Mazza

AVP of Care Management, Upstate
Office: (518) 235-1888 x101001
Cell: (518) 727-3637
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ernest McNutt

AVP of Care Management, Downstate
Office: (646) 491-6497 x200012
Cell: (518) 903-4309
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-382-2942

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Contact Us

Care Design New York

Corporate Office
8 Southwoods Blvd
Suite 110
Albany, NY 12211
Care Design NY provides care cordination throughout New York State, New York City and Long Island. Click here to view regional coverage areas.

Primary Numbers

  • Main Corporate Office
    General Inquiries
    518-235-1888
  • After Hour Emergencies
    (5:00pm - 8:30am & Weekends)
    1-877-855-3673
  • Compliance Hotline
    For Concerns or Compliance Issues
    1-877-382-2942

Who to Contact?

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