How to Request Services

Our intake coordinators provide valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities. You may contact the Intake Coordinator in your region or use our online Intake Form.

Specialized Intake Supports

Care Design NY partners with trusted community agencies such as GHO, CPC and Human Care to provide intake services that are not only language-specific but culturally sensitive, so that you can feel comfortable getting the supports you need to live a quality life.

We also work with a translation service to ensure we can guide you through the intake process in your native language, no matter what that is. Contact your Intake Coordinator to request the inclusion of a translator in your intake meeting.


Brooklyn Bilingual Español
Luz Obando (Spanish)
(347) 227-0817 x401039
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General Human Outreach (GHO)
Pat Liu Chang (Chinese & Korean)
(718) 307-6563
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Chinese-American Planning Council
Anna Chen (Chinese)
(718) 358-8899 x742
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Bronx Bilingual Español
Kelly Rios (Spanish)
(646) 491-6497  x200029
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Brooklyn Human Care
Peri Fischer (Yiddish)
(718) 303-9176
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Lower Hudson Valley
Cindy Abreu (Spanish)
(518) 948-9099
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Intake Coordinators

Director of Intake: Dyonie Torres
(646) 491-6497 x201319
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North Country: Ashley Provost
(518) 219-0007 x701029
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Capital Region: Barbara Kirby
(518) 235-1888 x101826
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Upper Hudson Valley: Jean Dabenigo-Kelly
(518) 816-3724
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Lower Hudson Valley: Cindy Abreu
(518) 948-9099
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Brooklyn: Luz Obando
(347) 227-0817 x3215
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Bronx: Kelly Rios
(646) 491-6497 x200029
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Queens: Peter Coleman
(646) 491-6497 x200013
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Manhattan/Staten Island: Todd Brilliant
(646) 491-6497 x202018
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Long Island: Simone Chung
(518) 903-9402
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Documents

Resources

OPWDD's Front Door Access to Services Guide

The Front Door process will guide you through the steps involved in finding out if you are eligible for services with the OPWDD, identify your needs, and help you work on a plan for getting those services.

Find a Front Door Information Session Near You

These sessions will give you an understanding of OPWDD's mission and purpose, as well as outline the process of how you can become eligible for OPWDD supports and services, the types of supports and services available and where you can go to get assistance. 

Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-399-9106

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Corporate Office
8 Southwoods Blvd
Suite 110
Albany, NY 12211

Manhattan
460 W 34th Street
12th Floor
New York, NY 10001

North Country
107 Hammond Lane
Plattsburgh, NY 12901

Long Island
1 Michael Avenue
Farmingdale, NY 11735

Brooklyn
44 Court Street 
9th Floor
Brooklyn, NY 11201

Lower Hudson Valley
86 Main Street
3rd Floor 
Yonkers, NY 10701

Upper Hudson Valley
700 South Drive
Suite 204
Hopewell Junction, NY 12533

Capital Region
8 Southwoods Blvd
Suite 110
Albany, NY 12211

© 2019 Care Design NY. All Rights Reserved.