CEO Message


8 Southwoods Boulevard
Suite 110
Albany, NY 12211


Chairman of the Board

Chief Executive Officer

Chief Operating Officer






August 16, 2018

Dear Care Design NY Individuals & Families,

Care Design NY (CDNY) has begun its seventh week of operation as a Care Coordination Organization (CCO)/Health Home (HH) and we are excited and thankful that you have chosen CDNY to support you. The transition from Medicaid Service Coordination (MSC) to CCO/HH Services has had its challenges but we have tried to make this historic change as smooth and seamless as possible for individuals, families and staff. We are working very hard to ensure that we are meeting your needs and expectations even as we work through the challenges of this start-up period. Please do not hesitate to reach out to us.

Also, in the near future, we will be making information available to you about the opportunity for individuals and family members to be part of CDNY's regional individual/family advisory boards, which will be formed over the coming months.

Thank you,

Jim Moran

Contact Us

Corporate Office Location
8 Southwoods Blvd
Suite 110
Albany, NY 12211
(518) 235 -1888

Care Design NY Emergency After Hours On-Call

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays. Please use our office lines during normal business hours.

Care Design NY Compliance Hotline

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Capital District                           
8 Southwoods Boulevard
Suite 110
Albany, NY 12211

Lower Hudson Valley
86 Main Street
3rd Floor 
Yonkers, NY 10701

460 W 34th Street
12th Floor
New York, NY 10001

Upper Hudson Valley
2070 Route 52
Building 330D 2nd Floor
Hopewell Junction, NY 12533

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Plattsburgh, NY 12901

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9th Floor
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