• Individuals and families

    At The Center

    of all we do at Care Design NY

  • We will assist you,

    advocate with you

    and for you, to help make informed choices in your life....
  • Individuals and families

    At The Center

    of all we do at Care Design NY

Managed Care

Managed Care is the next step toward ensuring the best care coordination with more flexibility and choice in your services resulting in better outcomes for you.

New York State has been working carefully to design the right Managed Care program for individuals with intellectual and/or developmental disabilities.


"I believe that Managed Care, if done right, offers the potential for individuals and families to gain better and more timely access to services, and offers service providers the ability to focus more on quality of services and meeting the outcomes desired by individuals and families.”
Jim Moran
CEO, Care Design NY
How does Care Design NY help its members?
  • Requesting Services

    We're here to help
    Our intake coordinators provide valuable information for families of people with developmental disabilities, professionals wishing to make a referral for services, and persons with disabilities.
  • Join Our Team!

    OUR SUCCESS IS GROWING, AND WE NEED YOU!
    If you are passionate about providing truly person-centered supports, please visit our careers section to view our current openings and apply online.
  • Upcoming Events

    Workshops, meetings and events
    Select the type of event you are interested in to see the list of events we have scheduled.

Choosing Care Coordination


The role of OPWDD and Care Design NY in getting services

The New York State Office of People with Development Disabilities provides support services directly and throughout a network of not-for-profit agancies to people with intellectual and/or developmental disabilities. Care Coordination Organizations such as Care design NY help individuals and families coordinate and advocate for the services they need and want.

North Country

  • Clinton
  • Essex
  • Franklin
  • Fulton
  • Hamilton
  • St. Lawrence
  • Warren
  • Washington

Capital Region

  • Albany
  • Columbia
  • Montgomery
  • Rennselaer
  • Sarataoga
  • Schoharie
  • Schenectady

Upper Hudson Valley

  • Dutchess
  • Greene
  • Ulster
  • Sullivan
  • Orange
  • Putnam

Lower Hudson Valley

  • Rockland
  • Westchester

New York City Boroughs

  • Manhattan
  • Bronx
  • Brooklyn
  • Queens
  • Staten Island

Long Island

  • Nassau County
  • Suffolk County
  • North Country

    • Clinton
    • Essex
    • Franklin
    • Fulton
    • Hamilton
    • St. Lawrence
    • Warren
    • Washington
  • Capital Region

    • Albany
    • Columbia
    • Montgomery
    • Rennselaer
    • Sarataoga
    • Schoharie
    • Schenectady
  • Upper Hudson Valley

    • Dutchess
    • Greene
    • Ulster
    • Sullivan
    • Orange
    • Putnam
  • Lower Hudson Valley

    • Rockland
    • Westchester
  • New York City Boroughs

    • Manhattan
    • Bronx
    • Brooklyn
    • Queens
    • Staten Island
  • Long Island

    • Nassau County
    • Suffolk County
Care Coordination Organization (CCO) are newly-formed independent entities that coordinate services for individuals with intellectual and/or developmental disabilities. They are regulated by OPWDD to advocate for the needs of individuals.

At Care Design NY

we believe and approach our work with the following driving forces:
  • Individuals and families are at the center of all we do
  • We work for individuals and families
  • We value what individuals and families say
  • We are responsive to the needs, requests, and life changes of individuals and families
  • We are focused on outcomes that meet individuals’ needs
  • We are strong advocates and protect each individuals’ rights
  • We maintain diverse culturally sensitive networks and constituent bases
  • You can expect our help and advocacy to access integrated services with the information you need to make informed choices in your life.

Care Design NY will support you to design a plan to incorporate the services and supports important to you. Our care management services will build upon the foundation created by service coordination to create and deliver a more comprehensive coordination of services and supports for individuals.


Care Design NY by the numbers

Care Design NY provides high-quality services to people with I/DD and their families, funded and overseen by the New York State Office for People with Developmental Disabilities's (OPWDD).

120+

Affiliated Agencies
Care Design NY is made up of over 120 partner agencies throughout New York State, which provide services for people with intellectual and/or developmental disabilities.

1000+

Care Managers
At Care Design NY, our care managers are compassionate, experienced, and knowledgeable, many with long-standing relationships with the individuals and families they support.

26K+

Members Served
Our Care Design NY managers are busy working on Life Plans for over 26,000 individuals, helping individuals and familes meet all of their needs.

30

New York Counties
Our service area currently includes 30 counties in New York State, from Clinton County to Suffolk County on Long Island.
“My Care Manager treats me with respect, sees me as an individual, and doesn’t set limitations on me. Working with her makes me feel like my life has a purpose.”

- VERONICA

CDNY MEMBER
Care Design NY

Emergency After Hours On-Call

1-877-855-3673

Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline

1-877-399-9106

This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Corporate Office
8 Southwoods Blvd
Suite 110
Albany, NY 12211

Manhattan
460 W 34th Street
12th Floor
New York, NY 10001

North Country
107 Hammond Lane
Plattsburgh, NY 12901

Long Island
1 Michael Avenue
Farmingdale, NY 11735

Brooklyn
44 Court Street 
9th Floor
Brooklyn, NY 11201

Lower Hudson Valley
86 Main Street
3rd Floor 
Yonkers, NY 10701

Upper Hudson Valley
700 South Drive
Suite 204
Hopewell Junction, NY 12533

Capital Region
8 Southwoods Blvd
Suite 110
Albany, NY 12211

© 2019 Care Design NY. All Rights Reserved.