Our Story

Care Design New York was created with the involvement and participation of over 70 agencies with long and successful histories of specializing in the provision of services to children and adults with Intellectual and/or Developmental Disabilities (IDD). Our story is rooted specifically in the provision of Medicaid Service Coordination.

The agencies recognized that with the requirement for New York State to provide Medicaid Service Coordination in a conflict-free way, and to increase the provision of that service to a more elevated “Care Management," they wanted to be involved and on the forefront of that transformation.

We are stronger with the involvement of all of our partners. One in particular, Partners Health Plan (PHP), is the only managed care health plan for individuals with IDD in New York State. 

Member Organizations

These are the member organizations and governing body of Care Design NY. Each member has affiliated agencies that have a history of providing supports and services to individuals with intellectual and/or developmental disabilities.

  • New York Integrated Network (NYIN)
  • Partnerships for Healthcare Solutions (PHP)
  • Capital North Cares (CNC)
  • Young Adult Institute (YAI)
  • Hudson Valley Care Coordination Services (HVCCS)
  • NY Association of Emerging and Multi-Cultural Providers (NYAEMP)
  • Asian American Care Network (AACN)

Our Commitment

Individuals and families are at the center of all we do at Care Design NY. We will assist you, and advocate with and for you, to ensure that you have information and resources to make informed choices in your life.

We will work in partnership with you to achieve the life you desire, ensuring that you have access to the support and services that are needed by providing Health Home Care Management. This newly designed service is a new way to coordinate care, combining developmental disability services and supports with health, wellness and behavioral health services.

We believe that all services available to families and individuals with developmental disabilities should be:

  • Person centered
  • Holistic individualized
  • Responsive to changing needs
  • Culturally sensitive and ethnically diverse
  • Provided right in your community
  • Based on individual choice

Our Mission

Our mission is to assist individuals with intellectual and/or developmental disabilities to get the supports and services they need to live a quality life.


We have many experienced, talented and committed employees planning to join our workforce. Here are the comments from the employees who submitted CDNY Employee Transition Form.

  • 35 years’ experience working with IDD population.
  • Proficient in learning new tasks quickly and exceeding expectations.
  • I am passionate about the services I provide and am a strong advocate for the people I support.
  • I am a hard working team player, whose focus is on providing above par services to the individuals we support.
  • I am a competent and extremely hard worker as I am dedicated and committed to my work.
  • At this juncture, I would like very much to continue to utilize my administrative, organizational and advocacy skills to serve and support individuals and their families within the Care Design NY network.
  • Excellent Interpersonal, organizational, oral and written communications abilities, reliable and responsible individual.
  • I have establish wonderful relationships with my clients, feel honored to work with them and their expressing appreciation for my hard work in helping them obtain services makes my job worthwhile.


Rest assured that Care Design NY will help you; we will advocate with you, and for you, to have access to the most integrated services and all the information you need to make informed choices for a meaningful life.

Care Design NY

Emergency After Hours On-Call


Please only use number for urgent matters that cannot wait until the next business day.

The emergency after hours number will only be in operation after 5:00pm to 8:30am on business days and 24 hours per day on weekends and Care Design NY holidays.

Please use our office lines during normal business hours.

Care Design NY

Compliance Hotline


This number is to be used by anyone to report a suspected violation of the code of conduct, compliance guidelines, operational policies, a law or regulation, or other concern to the compliance offices.

Corporate Office Location
  • 8 Southwoods Blvd, Suite 110
    Albany, NY 12211
  • (518) 235-1888

Corporate Office
8 Southwoods Blvd
Suite 110
Albany, NY 12211

460 W 34th Street
12th Floor
New York, NY 10001

North Country
107 Hammond Lane
Plattsburgh, NY 12901

Long Island
1 Michael Avenue
Farmingdale, NY 11735

44 Court Street 
9th Floor
Brooklyn, NY 11201

Lower Hudson Valley
86 Main Street
3rd Floor 
Yonkers, NY 10701

Upper Hudson Valley
700 South Drive
Suite 204
Hopewell Junction, NY 12533

Capital Region
8 Southwoods Blvd
Suite 110
Albany, NY 12211

© 2019 Care Design NY. All Rights Reserved.